A few weeks ago I was in the middle of my waitressing shift and I was running from one new table to another, taking orders, bringing drinks and answering questions. On this particular day, it was quite busy and I was running around. I arrived at one of my tables, where a grouchy looking older couple was sitting, and prepared to take their orders. When I got back to deliver the drinks, the man at the table looked at me with a huffy expression on his face.
“Why didn’t you ask if we wanted any biscuits?” he snarled at me.
“I was going to ask after I brought out your drinks, sir” I politely explained .
“I don’t know if I want any biscuits right now. You had better bring them out here, and if I want them I will eat them, and if I don’t then you can throw them out”.
I have been working in the same restaurant for the past five years, and never had anybody been so rude to me. Sure there are always the rude, I’m-too-good-to-talk-to-a-waitress-or-look-her-in-the-eyes kind of people, but that is to be expected with all of the tourists that come to Minocqua. As I walked back to the waitress station to share my story with my coworkers, I got to thinking, what makes customers so rude to the workers in the food service industry, and what makes them think they are better than us?
Since I have had the last five years to ponder this particular question, my coworkers and I have come up with quite a few theories. One that has stuck out vividly in my mind is how they were raised. Using the people that I have grown up with as an example, I have found that parents pass on more than just DNA to their children. They have inherited ignorance, mannerisms, beliefs, and attitudes among other things. In most families, adults raise their children similar to how their parents had raised them. This brings to mind one of my close friends father. He was born in Alabama, and was raised to believe that African Americans were inferior to Caucasians. This in turn was the belief...