BSOP 326 Week 1-7 All Discussion Questions (Devry)
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WEEK 1DQ 1 What is Total Quality Management
WEEK 1DQ 2 A System Perspective
WEEK 2DQ 1Dr. Deming's 14 Points
WEEK 2DQ 2 Quality Philosophies, Awards, and Standards
WEEK 3DQ 1 TQM Leaders
WEEK 3DQ 2 Who is the Customer
WEEK 4DQ 1 TQM & Teams
WEEK 4DQ 2 Employee Involvement
WEEK 5DQ 1 Cost of Quality
WEEK 5DQ 2 Supplier Relationships
WEEK 6DQ 1 Statistical Tools
WEEK 6DQ 2 Inspection & Process Evalutions
WEEK 7DQ 1 Implementing TQM
WEEK 7DQ 2 What is Six Sigma
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BSOP-326 Week 7 Fujiyama Electronics Case Study (Devry)
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Fujiyama Electronics Case Study - Due Week 7
Objective
This case study looks at the behavior of a circuit board process though the use of Control Charts. At least two Control Charts will need to be constructed, and from them you will be asked to provide an assessment of what you see. A template to facilitate the construction of the Control Charts has been provided. You are not required to use this template. A tutorial that outlines the steps for this case is located in Doc Sharing.
Problem Statement
Fujiyama Electronics, Inc. has had difficulties with circuit boards purchased from an outside supplier. Unacceptable variability occurs between two drilled holes that are supposed to be 5 cm apart on the circuit boards. Thirty samples of four boards each were taken from shipments from the supplier as shown in the data from the worksheet. Data in the worksheet below can also be assessed here.
Project Deliverables
The student will submit the completed case study in a Word document to their Dropbox by the end of class Week 7. The paper is worth 50 points.
The student will complete and/or answer the following questions.
Calculate X-Bar-Bar, R-Bar, and associated control...