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Education and Training Plan
Martinsburg College
341 Aikens Center
Martinsburg, WV 25404
www.martinsburgcollege.edu
School Contact:
Debra Haytas
dhaytas@martinsburgcollege.edu
(304) 945-0654
Student Name:

Program Name:
Medical Office Administration
Program Code:
MOA101
Program Type:
Certificate
Program Duration:
8 months
Estimated Start Date:
February 3, 2014
Estimated Completion Date:
October 13, 2014
Program Outline: Medical Office Administration skills are important to individuals interested in the area of medical records
and health information management. The healthcare industry which includes hospitals, physicians` offices, clinics, nursing
homes, home health agencies, HMO`s and government agencies, all utilize individuals who perform functions that require this
knowledge. This program develops skills in medical office procedures, medical terminology, health insurance processing,
billing and coding, as well as customer service and office skills.
Program Objectives:
Upon completion of the program, students should be able to:
• Understand Medical Terminology
• Manage Patient Records
• Maintain Appointment Schedules
• Draft Medical Correspondence
• Understand Diagnostic & Procedural Coding
• Submit Claims
• Review records for completeness, accuracy, and regulatory compliance
• Process Medicaid claims
• Process patient billing
• Manage patient scheduling
Topics include:
• Healthcare Industry Overview
• Introduction to Medisoft
• Prefixes and Suffixes in Medical Terms
• Diagnostic Coding ICD-9 and ICD-10
• Procedural Coding - CPT
• The Musculoskeletal System
• The Respiratory System
• Medicare & Medicaid Policies
• Understanding & Identifying Fraud
• Electronic Remittance Advice (ERA)

• The Medical Billing Cycle
• The Use of Health Information Technology in Physician`s
Practices
• The Integumentary System
• Time Management
• Body Structure
• The Cardiovascular System
• The Nervous System
• Universal...

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