U07al- BMGT- LEADERSHIP AS PERSONAL PRACTICE ( DIFFICULT RELATIONSHIPS AND FARTHEST
Leadership As Personal Practice
Difficult Relationships and Farthest Connections
November 22nd 2015
Effective leadership in a small business requires knowing how to communicate with all elements of the
organization, including employees , other managers , customers and investors Each group may require
a different communication style and leadership style. Leaders must be able to adapt based on the
group they are communicating with at the time. Effective communication skills are an important aspect
of any leader’s portfolio of skills and experience.
Verbal communication is the most obvious form of communication . However, research has
Shown people pay much less attention to the words that are said and much more attention to the
actions and nonverbal cues that accompany those words . Nonverbal cues include facial expressions ,
use of hand motions , body posture and eye movements. Leaders should strive to always match their
nonverbal cues to their words , when they do so, they are more believable and trustworthy.
A good leader adapts his communication style depending on his audience . When speaking
to employees, he may need to have a much more directive style than when he is delivering a...