Peer Coaching Sessions
Coaching for some is telling people what to do and how to do it. Many people claim to be coaches and believe they are well equipped to be one. People take on the role with pride and are admired as one, yet many if not most do not have the first clue in learning how to be a real coach and what is involved in true coaching.
As a coach I used many different types of communication skills. It involved active listening and open dialogue with acknowledgement of hearing and an opportunity for elaboration and correction. As a coach in both my sessions with my coachie, I asked her what she would like to talk with me about and she began telling me about situations at her work. I listened with an open mind that allowed me to not rush to any type of conclusion to her problem or dilemma. She wanted to make a change in order for her career to improve. After she explained what was going on in her department I asked her a few questions. I gave her support of thought by asking first what was happening now and how it was affecting her own performance in her job. She went into great detail about the issues causing her distress and discouragement about her current job. We discussed in detail her current responsibilities and the skills required in her current position and what she wanted and where she wanted to be in the future with her career. We built professional rapport with our open and inviting dialogue. I gave her obvious body language to let her know I was engaged. My expressions, eye contact, and voice tone all gave her the confidence to continue being coached. We used the adult to adult ego state staying objective and unemotional. I reminded her to keep her observations separate from her opinions, not to mis-interrupt her feelings, think and speak in terms of preferences and not shoulds, expand on her choices and options, and above all not to be a victim. I listened for things that were not...