COM 135 Week 1 Assignment The Technical Writing Process
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Assignment: The Technical Writing Process
• Resources: Pages 25-38 in Technical Writing: Process and Product (5th ed.)
• Due Date: Day 7 [post to the Individual forum]
• Read the following scenario:
As a customer service manager for a local software development company, you want to
create a user manual for one of the software applications your company develops. The
purpose of the manual is to support your customers in purchasing and using the
software.
• Describe the three main steps of the technical writing process and how you would use
these steps to create the manual mentioned in this scenario.
• Explain the objectives of technical writing.
• Explain the purpose and sub-steps of each step and how they relate to the manual.
• Use the instructions in Appendix B to submit your 350- to 700-word paper to WritePointSM
and Plagiarism Checker at the Center for Writing Excellence on your student Web site.
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COM 135 Week 2 CheckPoint Audience Analysis
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CheckPoint: Audience Analysis
In order for technical communication to be effective, the writer must evaluate the intended
audience, its characteristics, knowledgebase, expectations, and requirements.
• Resources: Ch. 4 in Technical Writing: Process and Product (5th ed.)
• Due Date: Day 7 [Individual] forum
• Address the following issues as they relate to the user manual you will create for the
final project:
o Audience recognition
o Terms for different audience levels
o Issues of diversity
o Multiculturalism
o Issues of sexist language
• Explain how these audience characteristics will impact your technical writing process as
well as how you will adapt a technical writing...