Communication Paper
HCS/490
October 28, 2013
Makala Pollard
Communication Paper
In today’s society, there are a vast amount of communication methods available to and for health care consumers as well as health care providers. There are both benefits and challenges which may affect them both. In this paper, the specific communication mode used by consumers and health care providers in which will be addressed will be e-mail. With this being, the following information will be addressed as well: one benefit to the patient; one aspect relating to the to the values and importance of maintaining patient confidentiality when using email as communication; one reason the email mode is an effective means of communication between consumers and providers; how does email communication differ from others; how might media and social networking change communication in health care; and how might email be used to market health care products or services, if applicable?
E-mail has been very popular for at least a decade. It has been and effective mode of communication while keeping in contact with loved ones across the country, communicating in the workplace, and now communicating between consumers and providers in the health care industry. Physicians have used e-mail to increase the way they interact or correspond to their patients. Some of them utilize this mode of communication and others choose not to do so. Those that do so are realizing the benefits that come along with the e-mail method. One benefit of using e-mail as a communication mode is that it will bring in more new patients to the clinic or business...