http://www.allbusiness.com/human-resources/workforce-management/132529-1.html
http://en.wikipedia.org/wiki/Information_Routing_Group#The_Original_Conference_Paper
Research Topic: Organisational Communication
Communication technology is used more in lateral communication then vertical communication.
Literature review
The term ‘communication’ has been derived from the Latin word ‘communis’ which means common. The word ‘communication’ refers to the various means of transmitting information from individual to individual, individual to a group of individuals or from one place to another. Communication is the chain of understanding which permeates an organization from top to bottom, from bottom to top, and from side to side, and which moves the organization ahead towards its stated objectives. It is the cohesive force which holds the group together.
Communication is a process in which senders and receivers of messages interact in a given social context. Interpersonal communication refers to the exchange of information and transmission of meaning between two people. Organizational communication is the subject that deals with the exchange of information and transmission of meaning throughout the organizational hierarchy.
Communication serves four major functions within a group or organization: Control, motivation, emotional expression and information. Communication acts to control member behaviour in several ways. Organizations have authority hierarchies and formal guidelines that employees are required to follow. When employees, for instance are required to first communicate any job related grievance to their immediate boss, to follow their job description, or to comply with company policies, communication is performing a control function. But informal communication also controls behaviour. When work groups tease or harass a member who produces too much (and makes the rest of the group look bad), they are informally communicating with, and controlling, the...