CREDIT POLICY AND LOAN RECOVERY IN MICRO-FINANCE INSTITUTIONS:
A CASE OF PRIDE MICRO-FINANCE LIMITED, ENTEBBE BRANCH:
BY
MWEBAZE HENRY
TEL: +256787681706/0705934509
EMAIL:mwebahenry@ymail.com/mwebahenry@gmail.com
TABLE OF CONTENTS
DECLARATION i
APPROVAL ii
DEDICATION iii
ACKNOWLEDGEMENTS iv
LIST OF ACRONYMS vii
LIST OF TABLES AND FIGURES ix
ABSTRACT x
CHAPTER ONE 1
1.1Background to the study 1
1.2 Statement of Problem 3
1.3 Purpose of Study 4
1.4 Objective of the Study 4
1.5 Research Questions 4
1.6 Scope of the Study 4
1.7 Significance of the Study 5
1.8 Setting of the Study 5
1.9 Conclusion; 7
CHAPTER TWO 7
STUDY LITERATURE 7
2.0 Introduction 7
2.1 Concepts of Micro Finance Institutions 7
2.2 Credit Policy. 8
2.3 Loan recovery. 9
2.4 Indicators of credit policy. 9
2.4.1 Credit Standards 9
2.4.2 Credit Terms 10
2.4.3 Collection Efforts 11
2.5 Indicators of Loan Recovery. 12
2.6 Problems faced by microfinance institutions in delivering financial services to rural poor people. 13
2.7 Relationships between credit policy and loan recovery 14
2.7.1 Credit standards and loan recovery 14
2.7.2 Credit terms and loan recovery 15
2.7.3 Collection efforts and loan recovery 15
2.8 Conclusion 16
CHAPTER THREE 17
RESEARCH METHODOLOGY 17
3.0 Introduction. 17
3.1Research Design 17
3.2 The study area. 18
3.3 The study population. 18
3.4 The sample size. 18
3.5 Sample Selection. 18
3.6 Research Procedures. 19
3.7 Data Collection Techniques 19
3.7.1 Self Administered Questionnaires 19
3.7.2 Interview Guide. 19
3.8 Data Type and Sources. 19
3.8.1 Primary Data 19
3.8.2. Secondary data. 19
3.9 Data Quality Control. 20
3.9.1 Validity of research instruments. 20
3.9.2 Reliability of instruments. 20
3.10 Data Processing and Analysis. 20
3.11 Limitations of the Study. 20
3.12 Ethical considerations 21
3.13 Conclusion 21
REFERENCES 21
APPENDICES 26
APPENDIX 1: QUESTIONNAIRES 26...