DEVRY BSOP 588 Final Exam 100% Correct

DEVRY BSOP 588 Final Exam 100% Correct

DEVRY BSOP 588 Final Exam 100% Correct

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BSOP 588 Final Exam 100% Correct
1.

Question: (TCO E) Determining how customers will value your products can be
assessed by all of the following EXCEPT:

2.

Question: (TCO D) All of the following are stages in developing an improvement
plan EXCEPT:

3.

4.

Question: (TCO C) Which one of the following would not be a primary step in the
poka-yoke process?

5.

6.

Question: (TCO C) Terms such as kanban, single-minute exchange of dies, and
visual controls are most closely associated with:

Question: (TCO B) _____ measures are generally tracked by senior leadership to
gauge overall organizational performance.

Question: (TCO I) The cost associated with unplanned machine downtime, when
operators halt the production line after identifying an unacceptably high rate of
defective output, should be classified as:

7.

Question: (TCO A) Lean approaches focus on:

8. Question: (TCO B) Robert Kaplan and David Norton developed a balanced
scorecard which had four perspectives. Which one of the following is NOT one of
them?
9.

Question: (TCO D) ISO 9000 requires that all the elements required for a quality
system, such as control processes, measuring and test equipment, and other
resources needed to achieve the required quality of conformance, be documented in
a _____, which serves as a permanent reference for implementing and maintaining the
system.
10. Question: (TCO H) Determining the most likely causes of defects occurs during
which DMAIC phase?
Page: 2
1.

Question: (TCO B) Explain why it is difficult to obtain a single, universal
definition of quality. Be specific in your response.

2. Question: (TCO I) Identify three aspects of managing and using performance
data so that it is useful to the organization. Provide...

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