My background includes seven years experience in IT (Information Technology) administration, management and IT project implementation. I have a proven track record of reducing cost, increasing efficiency and achieving business objectives through consolidation, innovation and collaboration.
IT Project Management (PMBOK) • Microsoft Active Directory
Microsoft Exchange • Cisco IOS • Help Desk / Customer Service Management
Design, implementation and administration of LAN / WAN, Remote / VPN, Wireless, Phone and Video Conferencing Solutions • Terminal Services • Proven Managerial and Leadership Skills
XXXX – Woodland, WA Aug 04 - Present
IT / Project Manager
Responsible for the administration, management and integrity of a fast paced, international IT infrastructure and the implementation of IT related projects. Ensuring that services are available 24/7 and that all projects are on time, on budget and to scope.
• Supervision and management of IT Staff
o Three direct reports. An entry level help desk technician and two professional network administrators
o Selection and coordination of cross functional project members, vendors and consultants
o Provide onsite and remote IT consult to sister division (Friedrich) in day to day administration and project management
• Management of IT infrastructure
o 9 geographically dispersed facilities all interconnected via ATM WAN and Site to Site VPN
o Ensure that all network, email, video conferencing, remote access and phones are operational and economically competitive
o Ensure that timely and efficient customer service / helpdesk services are available for 600 employees both onsite and mobile
o Ensure proper functioning of Windows Active Directory environment
• Project evaluation, selection and implementation
• Provide project proposals to senior management that detail scope and risk
• Currently integrating an acquired competitor’s...