Emotional Intelligence and Success in the Workplace
Bryant and Stratton College
ENGL100: Composition and Research
February 16, 2009
Whether a person is successful in the work place can have a huge impact on other aspects of life. Many factors drive success. The most obvious and traditional factor is general intelligence or IQ but it is now clear that there is an equally important quality, emotional intelligence. Emotional intelligence is a form of intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions. In recent years, there has been a growing interest in the role that emotional intelligence plays in a person’s academic, professional and personal success. With high emotional intelligence, while not assured, success in all aspects of life is much more likely.
What is Emotional Intelligence
Dr. Daniel Goleman, pioneer in the study of emotional intelligence, states, “Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Goleman, 1999; Kemper, 1999). He points out the importance of understanding ours and the emotions of others and applying that understanding to personal and professional relationships. Similarly,
Cohen, S. (2008, October). New Leaders. Leadership Excellence, 25(10), 10-10. Retrieved January 26, 2009, from Business Source Complete database.
This article is on successfully training new leaders. It states that one of the most important areas new leaders need development on is emotional intelligence. I think this will go well with my book source since it maintains that emotional intelligence can be taught rather than only occurring...