“Fair Warning” is a moral and ethical dilemma simulation in which a marketed product contains a contaminant that could harm certain individuals with compromised health or prolonged use. As a QC manager for G-BioSport is was important to consider all those involved when making a decision as to how to handle the contaminated product. The ethical implications of decisions made went outside of quality control and broadened to affect all stakeholders differently. As a manager decisions need to be made taking into consideration all those involved. The rights and responsibilities of both the company and the consumer must be analyzed and weighed before a decision can be made that everyone is happy with.
I was informed by the Senior Clinical Researcher of G-BioSport a trace contaminate was found in 100% of the samples analyzed. Contaminated product was shipped out to consumers and retailers due to a back up in the lab. While the ethical thing for the company to do is unclear, looking at the issue from all side will help to guide me to the correct decision. The best moral decision for me would have been to not ship out any contaminated product at all, but since whats done is done, the dilemma is now what the company must do about the contaminated product that has been shipped out, and the remainder of the contaminated batch.
While the decision on what exactly to do was solely up to me, I say the “company must decide” because what I choose to do will inevitably affect everyone in the company, from the CEO to the Director of Public Relations. The motives I used to guide me to the correct decisions were both internal and external. It was important for me to make a decision I was comfortable with while remembering the companies core values as well.
This is a dilemma many managers and employees face in the real world. Making a decision that is ethical for the company and morally acceptable for the person making the decision as well. How much...