Learning Computer Hardware Components
The technology of the new millennium has increased the speed, efficiency and accuracy of data collection. Several methods are used for a variety of reasons and with each passing year as technology advances, the way people obtain and share information changes also. Computer usage has made the process of manipulating and extracting data at a faster rate much easier.
Some examples of increased efficiency of data collection would be a telephone survey, which is conducted with a voice-automated system, which records the responses and enters them into a database. The information is then collected by a person or persons from the company obtaining the information and analyzed for customer satisfaction, product satisfaction or a host of other reasons. Many organizations take advantage of the touch tone method of triaging phone calls. This allows the caller to choose from a given list of choices and sends the call to the correct department to answer the questions or concerns of the caller. This method is seen as impersonal however, this method sends the calls to the correct department faster than if all calls were routed through a human operator and this method decreases error in routing the calls. Both of these systems allow companies and organizations to handle a larger quantity of calls than the amount of calls processed 20 or 30 years ago.
Printed questionnaires such as a test or survey form can be entered into a computer using an optical data reader or a Scantron system. The scantron device takes the printed forms, which have been completed by filling in the bubble, which corresponds to his or her answer and the system interprets the responses. This process makes grading tests easier, faster and reduces the risk of human error. The banking industry relies on a magnetic image character recognition (MIRC) system, which reads the magnetic information on the bottom of checks, which identifies the bank name, branch and account...