Top Manager - Oversee the work of the entire organization
Middle managers - Oversee the work of large departments
Line managers - Contribute to the function of the production of goods and services
Ethics – A code of moral principles
Deals with what is right and wrong
Managerial ethics: A standard of behavior in how managers direct their organization
Management Thoeory – A way of increasing productivity
Scientific mgt theory – Frederick Taylor. soldiering. Optimal shovel size. Piece rate system. Rest breaks. Drawback: dehumanizing and repetitive
Administrative mgt – Henri Fayol. Managers were developed not born. Focusses on the entire organization to increase productivity.
Functions of administrative mgt – to plan, organize, comman, co-ordinate, and control
Guidelines for effective mgt practices – division of labour, unity of command, unity of direction, equity
Behavioural mgt – Eltom Mayo. Deals with how workers behave depending on conditions and what motivates them. Argued that performance was influence by social factors rather than the potential of individuals. Hawthorne effect
Theory – a conceptual framework for organizing knowledge
Ethics- a code of moral behavior that sets a standard between what is right and wrong
Individual ethics – family, life experiences, peers, personal values and morals
Managerial ethics- standards of behavior that guide managers in their work
How organizations treat their employees – hiring (friends/family/nepotism) and firing(legal but unethical), Wages/working conditions – underpayment due to necessity and the conditiontions of work, privacy – (separating personal matters from work related matters
How employees treat organizsations – conflict of interest (benefiting employee at detriment to organization (bribes/kickbacks)), secrecy – divulging company secrets/confidentiality clauses, honestry – expense accounts/company vs personal expenses.
Social responsibility – an ideology that an entity has a responsibility...