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When conduction a performance feedback discussion, active listening requires:
Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information
In _____, workers have been fired for refusing to quit smoking, for living with someone without being married, drinking a competitor’s product, motorcycling, and other legal activities outside of work.
In determining the competitiveness of benefits, senior management tends to focus mainly on
When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their _____ diversity.
Properly designed incentive programs work because they are based on two well-accepted psychological principles: (1) increased motivation improves performance and (2)
To avoid legal difficulties related to performance appraisals and enhance credibility in court, employers should
Employee demotions usually involve.
If objective performance data are available, which of the following is the best strategy to use?
_____ implies that appraisal systems are easy for managers and employees to understand and use.
_____ analysis is the level of analysis that focuses on employees specifically.
Hard quotas
This made extensive changes to the Employee Retirement Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified (for tax deferral) retirement-benefit plans.
Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance.
____________ is the biggest hurdle to overcome in a pay-for-performance plan.
_____ proceeds from an oral warning to a written warning to a...