IFSM 300 UMUC Haircuts Stage 2
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Case Study, Stage 2: Business Process Analysis and Technology Solution Proposal
Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study”, “UMUC Haircuts Stage 1” Project and the “Walmart Example.” You will use the strategic business area and process that you selected in Stage 1; review the feedback you received for any recommended changes to your Stage 1 project prior to starting this assignment and be sure you have an appropriate “process” identified.
Purpose of this Assignment
This assignment gives you the opportunity to apply your analysis skills to model a business process. Modeling the process as it exists (and as it will exist) will aid in the analysis, design, development and implementation of the technology solution. This assignment also gives you the opportunity to apply your knowledge of technology solutions to improve a business process. This assignment specifically addresses the following course outcomes to enable you to:
• analyze internal and external business processes to identify information systems requirements.
• identify and plan IT solutions that meet business objectives.
Business Process Analysis for the UR UMUC Healthy Fitness Center
In order to apply technology to a process, the process must be thoroughly understood and models are used for this purpose. The model also supports business process analysis and redesign when the process is deemed to be inefficient or ineffective. In addition, models are used to design the “to-be” process that describes the desired end state after the technology solution is developed.
For your Stage 1 Project for the Case Study, you identified a strategic business area for improvement of the UMUC Haircuts business, and you identified a process that could be improved with the use of technology. In this stage, you will create a model of...