I had the pleasure of interning at Hurley Medical Center this January for my 150 hour internship. It was an amazing experience and I would like to thank the organization for having me. I can honestly say that I was lucky to have such a great opportunity working with such an amazing organization. Hurley Medical Center is one of 3 hospitals in the region and is the only public hospital in the area. During my internship there it was clear to see that it was making strides in the right direction giving patients quality care along with a equally great experience.
For my internship I was directed to work under the service line administration team, and reported to Mike Burnett who was the Vice President of Service Line Development for the organization. I remember walking into his office the first day of my internship and him really taking the time to welcome me and introduce me to his team. He left the majority of the projects I would take on up to me but there were two that he assigned. The first project was seeing the feasibility of a wound care service line and the second was getting to know the Crimson Advantage software the hospital had just invested in.
The first few days of my internship were spent getting to know the Crimson software. This program was developed by the Advisory Board and helped track physician, patient and service line data. I spent hours doing tutorials learning what kind of data the system could find and how we could use this data as a healthcare organization. The software itself helped tracked referral patterns, where patient volumes were going for specific surgeries and compared that to our competition in our primary and secondary markets. Getting to know the software was vital in doing all of the tasks assigned to me.
The major project I was given responsibility over was the feasibility of a wound care service line that the hospital was looking into. For this particular project I was responsible for finding how much of a market...