Two trends that are occurring in the hotel industry are less service and quality consistency. Seem to be two of the ten top trends going on in the hotel business world. Less service provided by the staff and more service provided by the guest. This is evident when the guest does everything from making one's own reservation, checking in, unpacking, making a telephone call, help yourself breakfasts, wakeup calls, used room service trollies, hanging wet towels, market research disguised as a registration card and so on. (hit, 2015) The term user-friendly has been accepted as a replacement for service. This is not necessarily less of an experience, it is merely more to your liking. In terms means you schedule what and how you want things to go instead of having to deal with someone over a phone that might get it wrong. Second ones quality consistency is no longer any more predictable than the weather. At a time when the employees were recognized instantly a returning guest, they are rarely there for any more than a few months. Add to this the restrictions of an owner who will not reinvest, a brand that is hungrier to grow than consolidate or a manager that is entirely focused on the bottom line of things. You produce inconsistencies in the hotel itself, between the brands, the countries and the individual hotel experiences. (hit, 2015)
Question 2:
Equity REITs mostly own and operate income-producing real estate. They increasingly became real estate operating companies engaged in a wide range of real estate activities, which may include leasing, maintenance and development of property and tenant services. One major distinction between Equity REITs and other real estate companies is that a REIT must acquire and develop of properties primarily to operate them as part of its own portfolio rather than to resell once they are developed. Mortgage REITs mostly lend money directly to real estate owners and operators or extend credit indirectly through the acquisition...