AN INTERNSHIP REPORT ON CUSTOMER SATISFACTION OF MERCEDES-BENZ
[pic]
[pic]
TO By
Mr. VIVEK AHUJA AVINASH CHAUDHARY
M&S 2008-2011
A3914708052
BBA, 3rd Year
ASB, AMITY UNIVERSITY
NOIDA (U.P)
ACKNOWLEDGEMENT
First of fall I would like to thank the Management at T&T Motors Ltd for giving me the opportunity to do my two-month project training in their esteemed organization. I am highly obliged to Mr. ADITYA NAYAR (DEPUTY MANAGER) for granting me to undertake my training at New Delhi branch.
I express my thanks to all Sales Managers under whose able guidance and direction, I was able to give shape to my training. Their constant review and excellent suggestions throughout the project are highly commendable.
My heartfelt thanks go to all the executives who helped me gain knowledge about the actual working and the processes involved in various departments.
I would also like to thank Mr. VIVEK AHUJA for his guidance during the project and helping me out in the preparation of my report.
PREFACE
Project work is something that every Management student should carry out seriously at any organization irrespective of their topic they choose to do. This is a part of complete management study and carrying out such a project work is required by the examination and evaluation Department of Amity University necessary for the partial fulfillment of B.B.A. course.
Carrying and completing such a project work is not an easy task. One must be careful before gathering the data required otherwise the very essence of the project will get lost in the midway and the real and correct idea will remain...