Knowledge Management – Emma Keelan ____________________________________________________________
Emma Keelan School of Computing Dublin institute of technology Kevin Street, Dublin 8, Ireland. firstname.lastname@example.org Abstract This paper deals with the emerging discipline of knowledge management. It investigates how knowledge management has evolved and the business trends that have led to a greater emphasis on its use a means of competitive advantage. It explores the relationships between data, information and knowledge and the background concepts of the knowledge economy. The idea of a knowledge management environment is discussed however this paper primarily focuses on the human aspect of knowledge management and how an organisation’s members can affect the success of a knowledge management initiative. Keywords: knowledge, competitive advantage, components of knowledge, tacit and explicit, KM environment, organisational culture the possible barriers that may hinder this process. The intended audience for this paper are highlevel professionals from both strategic management and Information Technology backgrounds. The author deems that there is a high level of confusion about the nature and definition of knowledge management. It will also be of relevance to academic researchers in the area and those with an interest in the subject of knowledge management. The author believes that the cultural aspect of knowledge management has not been thoroughly investigated so far and that past literature has primarily focused on technological aspect. Research for this paper was carried out by an extensive literature review of journals, text books, white papers, online research and interviews using Dublin Institute of Technology libraries, the British Lending Library and the Internet as information resources. Section 2 of the paper examines how knowledge management has developed, section 3 with the definitions and terms involved,...