Knowledge Managment

Knowledge Managment

  • Submitted By: gwunta
  • Date Submitted: 06/21/2011 6:33 PM
  • Category: Technology
  • Words: 2757
  • Page: 12
  • Views: 20

Case Study 1 – Aquatic Sport Museum
Preliminary Investigation – Organisational Preparedness
Mature: Does it have a legal, distinguishable, locatable structure – Yes. Legal in that it is local government owned. Locatable in that it is going to be housed in a converted passenger shed. In the mean time, it is locatable through the local government.
Viable: Considering it is owned by local government, the resources are available (or could be made available) for the organisation to survive putting a KM solution into place.
Holistic: There currently exists a single chain of command (headed by the local government and presumably some person who manages the Museum’s operations). In particular, with a government organisation, the ability to act, learn and reflect is certainly available.
Self Aware: There seems to be clear, unambiguous information about the organisation available from the organisation. An interview process seems as though it could be performed.
List of current operations knowledge components
Requirement Fulfilment
Metadata policy Fully, since being taken over by government. No evidence of metadata policy before this.
Systematic approach to document creation Unknown. Investigation of DOS/Amiga machines required.
Common term set (vocabulary or ontology) Partially. While a common term set is used in a very general sense, there is nothing explicated, aside from general English.
Understanding of organisational needs Partially. The organisation knows what it wants, however it does need to decide between its two options.
Clear statement of needs at operational level None. No explicit mission statement defined, could one be established from case study outline.
Systematic naming process for documents Unknown. Further investigation of documents required.
Chain of custody for documents Unknown. Further investigation of documents, systems and electronic artefacts required.
Clear process of decision-making Partially. Decision making process...

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