Kudler Fine Foods Problem Statement
Kathy Kudler was passionate about gourmet. She decided to open her own gourmet food shop. Her vision was to create one store that would stock a wide selection of the freshest ingredients as well as all of the tools a gourmet cook could ever want. Kathy was certain that combining the convenience of one-stop shopping with reasonable prices would be a recipe for success. Her mission “is committed to providing (her) costumers with the finest selection of the very best foods and wines so that your culinary vision comes true”. Apollo Group, Inc. (2007). Kudler Fine Foods Virtual Organization.
During my analysis of the Kudler Fine Foods (KFF) I found many issues that this organization faces such as dealing with perishable goods and high payroll. Other issues were the Del Mar location is not doing as well as expected, there are geographic expansion limitations, and that Kathy does not empower her employees. Although she has a store manager in every location she lacks a functional team because she is controlling. “Kathy not only has the vision of the organization, she has established the culture and is the main management person. She hires new people, fires those not working out, finalizes the inventory numbers, places the weekly orders and controls the finances making sure all of the vendors get paid.” Kudler Fine Foods Virtual Organization (2007).
After learning a great deal about the case I can define the problem statement as: Business’s success will not depend solely on entrepreneur’s performance without second managerial opinion on daily operations, employee empowerment, customer relations in order to exceed standards and support growth throughout California.
Kudler Fine Foods have an employee empowerment problem as a result of its owner controlling nature. “Kathy manages most of the financial aspects of the business, as well as making the final decisions on inventory and ordering” Kudler Fine Foods Virtual Organization...