May 23, 2016
In the profession of helping there is an important aspect of the process of interviewing clients that involves effective listening, which done correctly will help you to understand the client, build rapport and trust, and essentially allow the interviewer to be of the best service to the client. There are many ways to learn how to use proper listening strategies and the following will discuss three separate forms, discussing how to apply them, how these strategies will be used, what was learned, if I think they are affective, and if I agree with the content of the information given.
Active Listening is More Than Just Hearing
When working with clients as a counselor, interviewer or anyone in the profession of helping others it is important to know how to communicate, and the most important part of communication is effective listening. With out proper skills in listening the interviewer will not be able to understand, or help the client. This will also help build a solid foundation for a trustworthy relationship. This article on active listening includes a five-step process to being able to use the proper tools when it comes to supplying a client with your service. These multi dimensional roles help to formulate a solid platform for listening and understanding the client (Cousins, 2000, pp. 14-15).
First of all one needs to be able to listen and identify the feelings of the client followed by responding to the feelings they are having, weather they be sad or angry, let them know that you know what their feelings are (Cousins, 2000, pp. 14-15). Once the feelings are identified and understood by the interviewer, it is then during this time to allow and encourage the client to get in touch with these feelings by helping them to express them (Cousins, 2000, pp. 14-15). The last two things to do when using active listening are to ask plenty of questions and always give them your utmost...