Department of Industrial and Mechanical Engineering
Master’s degree in Industrial
Engineering and Management
Industrial Information System
2011/2012
Assignment 1 – Set up an ERP System
Professor: António Grilo
Than By:
Filipe Oliveira Nº 38564
João Frederico Branco Nº 37093
Maria Rita Frade Nº 38503
Susana Bessa Nº 38660
Assignment 1 – Set up an ERP System
23 de Março de 2012
Index
1.
Introduction..................................................................................................... 3
2. ERP System ..................................................................................................... 3
2.1.
3.
What’s an ERP System? ............................................................................ 3
2.1.1.
Struture.................................................................................................. 3
2.1.2.
Implementation of the ERP System ...................................................... 5
Case Study – Business Coffee (Coffee Express) .............................................. 6
3.1.
Integration of ERP Case Study ................................................................. 6
3.1.1.
Manufacturing ....................................................................................... 7
3.1.2.
Accounting ............................................................................................. 8
3.1.3.
Customer Relationship Management .................................................. 11
3.1.3.1.
Lead Clients .................................................................................. 14
3.1.4.
Suply Chain Management ................................................................... 14
3.1.5.
Humans Resources .............................................................................. 17
4. Logistics ......................................................................................................... 18...