UNIVERSITY OF EAST ANGLIA Norwich Business School May/June UG Examination 2011-12
INTRODUCTION TO BUSINESS NBS-1B1Y
Time allowed: 2 Hours
Answer ALL questions from Section A (multiple choice) and ANY TWO questions from Section B. Section A answers MUST be completed on the answer grid provided. Section B answers MUST be completed in the answer book provided.
ANSWERS for section A and section B MUST be attached together at the end of the exam with the tag provided. Candidates using a calculator are advised to include some working details in their answers.
Notes are not permitted in this examination. Do not turn over until you are told to do so by the invigilator.
NBS-1B1Y Copyright of University of East Anglia
Module Contact: Andrew Vasallo Version 3
Section A: (this section constitutes 20% of the marks) MULTIPLE CHOICE. Choose the alternative that best completes the statement or answers the question. Please select one answer unless otherwise specified. You must attempt all questions in this section and record your answers on the answer grid provided using a tick in the appropriate box for your chosen answer as the example below EXAMPLE ONLY Question 1 2 A B C D E
NOTE - Only clearly identifiable answers will be marked. Where you are requested for a TRUE or FALSE answer, write this clearly in the boxes provided as shown in the example below – EXAMPLE ONLY 2 T R U E
1. Which of the following are generally accepted as the functions of management? a) Planning, directing, supervising the uses of resources. b) Planning, organising, controlling, and leading the use of resources. c) Planning, forecasting, directing the use of resources. d) Planning, rewarding, organising, disciplining, the use of people resources.
2. Which one of the following is not a principle of Taylor’s scientific management? a) Efficiency should rise if tasks are routine and predictable. b) Staff should be given a wide range of autonomy. c) Techniques such...