New Communication Structure
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COM425 Communication in Organizations
New Communication Structure
As a Petty Officer First Class in the United States Navy I understand the importance of broad leadership and effective managerial skills to mentor, train, and develop tomorrow’s Sailors. I have the ability to adapt to any situation and having the proper set of communication skills are vital to that success. I have been charged with researching, proposing, and developing a new communication structure for this organization. This paper will address the implementation of new concepts that are a crucial for the successful communication within our organization. The key concepts that have been identified and will be discussed are the following: active listening, organizational culture, conflict resolution, formal and informal communication, and leadership strategies. Organizational culture has a direct impact on communication and can be described as a negotiated order that emerges through interactions between participants, a negotiated order influenced by people with symbolic power (Hallett, T, 2003). These concepts will strengthen our organizations communication and ensure the successful completion of our strategic long term goals.
The first concept that will be addressed is active listening. Participants within our organization often do not engage in active listening or pay close attention to others' messages. They are often too busy thinking about their own needs and planning what they want to say instead of focusing on what their relational partners have to say. This needs to change, but one must first understand active listening. Active listening “means being fully engaged in paying attention to your relational partner's communication with you.” (Kreps, 2011, sec 4.3) This means to give the speaker your complete utmost attention and focus in more on their verbal and nonverbal behaviors while taking into account the full extent of what they...