services provided by the rooms division in diverse contexts
Discuss and evaulte accommodation and front office services for different organizations and in diverse contexts
The level of services and the variance of services all really depend on the establishment in which you visit, many of the will dependants on the capital that’s within the business as to how many front office and accommodation services that they will induce in the business. A major 5 star hotel compared to a 2 star hotel will offer different services.At a major hotel you will have a wide vartiery of services available that staff will take care of for you,where as at a smaller hotle or even a motel you will be left to do it for yourself and they may just be simply giving youa bed to sleep on.It all depends on your budget and the hotel in which you visit. Its not just hoelts that offer these servies aswell,many educations insistuiotions are beginning if not already offer some of theses services aswell.In universtites where accomadation is provided they will ahave front office services like cashiers and room allocation servies and accomadation servies that will deal with booking and administration.At universitys its highly unlikey for a housekeeping crew needed for the rooms,for the general public use areas there may be but normally students will be required to keep there room clean and up to standard.Resturants that have rooms attached ot them also will need rooms division depratemsn.They will need a front office with people to allocate rooms to customers along with housekeeping crew you will break down and clean the rooms,with also the staff to run the restaurant.Its not just hotels that are providing theses services.You can split the departments into several catorgories
Front Office
Reservations
Housekeeping
Concierge
Guest services
Security
Communications
The front office is the heart of the company and also the face. They are the people in which you interact with and who you will...