I am a recent graduate from Virginia State University. Currently looking for a position where I can utilize my skills to become an entry level engineer (specialty electronic engineering). I am a detailed oriented problem solver with excellent analytical skills to adapt in different environments. I have the ability to conduct, analyze, interpret experiments and apply experimental results to improve processes. I also have the ability to work under light supervision and to be self-directed. Ability to process information quickly and effectively manages multiple tasks. Demonstrate excellent skills in communicating complex and technical matters both orally and written reports. I have the desire to continue my education in obtaining a Masters Degree in the near future.
Job Related Course Work:
* Circuit Analysis Calculus I&II Digital Circuits
* Technical Writing Control Systems Physics
* Computer Programming (C++) Microprocessors Applied Ethics
* Electric Machinery Communication Systems Heat Transfer
September 2012- Present
Capital One-Senior, Risk Coordinator -Chester, VA 23836
Answer inbound calls and make outbound calls to customers. Daily responds to over 50 customer inquiries, requests and resolved issues efficiently in regards of credit card accounts. Perform collection on delinquent accounts and update customer account status with a current payment plan. Excelled and managed multiple priorities and maintained effective results in a quota driven workplace.
June 2007 – December 2012
Kohl’s- Sales Associate -Chester, VA 23831
Provide outstanding customer service in the day-to-day operation of the store. Effectively responds to questions and requests from customers. Promptly responds to call box/phone pages. Respond appropriately to point of sale (POS) backup calls and accounted for cash register sales valued at over $1000.00. I processed rain checks within Company...