Riordan Manufacturing Gap Analysis: Employee Compensation

Riordan Manufacturing Gap Analysis: Employee Compensation

  • Submitted By: dennis
  • Date Submitted: 02/01/2009 2:25 PM
  • Category: Business
  • Words: 1617
  • Page: 7
  • Views: 827


Gap Analysis: Riordan Manufacturing
University of Phoenix

Gap Analysis: Riordan Manufacturing
For this assignment you the reader will get an opportunity to hear about a company called Riordan Manufacturing. Riordan has many issues going on this assignment. The obvious issue is the employees have not been compensated as though they should. Once you get an opportunity to read this assignment you the reader will have to ask yourself a question is Compensation the real issue or is it something more bigger than money with the employees and their morale. This assignment is intended for you to think more than what is on the surface sometimes the real answers are right in front of us yet we only see what we wish to see. Hopefully by the end of this read you will try to become better at being a open minded thinker when it comes to resolving solutions and looking at problems.
Issue and Opportunity Identification
In this section of the assignment you the reader will get an opportunity to read about all of the factual information pertaining to Riordan. Riordan manufacturing is a global manufacturing producer. The company employs about 550 people worldwide. There are several different plants spread all across the globe that make the products in which Riordan sell to its customers. In recent months Riordan has made several new changes in which they make their products. Riordan profits has dwindle in the last two years. Because their profits are not where they are suppose to be the company has made a change in their sales process. Riordan has gone to a customer –relationship management system. What this new sales process means to the customer is they now are serviced by an entire team instead of by one particular sales person. A sales team for a riordan customer is comprised of sales representative, a product engineer associate and a customer service representative. Riordan is banking on this new sales approach...

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