Running head: GAP ANALYSIS: RIORDAN MANUFACTURING
Gap Analysis: Riordan Manufacturing
“Riordan Manufacturing typical manufacturing firm employs manual laborers, skilled trades, administrators, professionals, technical employees, sales and managerial staff. Usually, these workers represent multiple educational backgrounds, generations, ethnicities and family situations.” Riordan employees 550 people and in three different plants which market to mainly the “automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers.” Riordan Manufacturing has not had profitable years the past two years and this has caused the company to change to a customer management system.
Riordan Manufacturing has employees who are not motivated and are from three different generations who want different things. The generations are the baby boomers, generation X, and generation Y and with the three different generations they are all wanting different things from rewards, motivation and pay. Michael who is the CEO has a survey that lets him know what the employees want and what will keep them at the company. Riordan is currently working on three products that they plan on releasing next year.
Issue and Opportunity Identification
Riodran Manufacturing have employees who are unsatisfied and have very well stressed their opinions about the compensation that they are currently receive and that makes the employees unmotivated. The compensation ranges from the work that they currently do to the pay. The attrition is starting to rise and some of the executive board believes that something should be done to keep the employees happy because they need the employees that they currently have because they are currently working to release three new products next year. The CEO (Michael Riodran) owns 80 percent of the stock and knows that there is a problem within the company but wants to...