staffing case study

staffing case study

The diversity of the domestic and global workforce is increasing due to the growing
number of immigrants and the expansion of global operations. The management of
religious differences and the interface of varying religious beliefs and management
practices are profound concerns for many organizations and human resource
professionals. Religious communities may be quite different in beliefs and practices,
and this can influence employee interaction with formal and informal work practices
and social norms. Additionally, response to religious differences can sometimes be
intertwined with racial biases and attitude predispositions. This case will depict
a particular organizational situation involving an employee’s religious beliefs and
the resulting allegations of racial harassment and religious discrimination. (Note:
The people and facts in this case are fictitious and do not represent any known party,
organization, religion or situation.)
Organizational Profile
Treton Communications, Inc. is a public giant in the telecommunications industry.
Headquartered in Eastern Michigan, Treton offers a range of wireless and wireline
communications services to consumers, businesses and government users. In
addition to its headquarters campus, Treton has call centers and regional operations
throughout the United States. The company’s gross revenue was $20 billion in 2007,
with 30,000 employees worldwide. Two years ago, Treton expanded its operations
with the opening of its Midwest facility and plans to add two more facilities in
Southern and Northwestern locations in the United States. These new facilities offer
many Treton employees exciting opportunities for advancement.
The Midwest facility is located in Chenworth, Kansas. It currently employs 360
workers, with plans to reach a full workforce complement of 800 employees within
three years. Chenworth’s demographics indicate a population that is predominantly
white, with 7 percent racial/ethnic...

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