Student

Student

I had not given much thought to the disadvantages of a communication provider going from a land-line telephone to a wireless telephone, only the advantages the customer gets.

After reading your post, I agree, the maintenance cost involved with continuous upkeep can become a financial burden to major communication providers, such as Verizon. One thing is for certain, if Verizon does not keep up with its competitors, it will find itself struggling to compete, and may be forced out of the industry.

Your post mentions copper technicians; retaining them is a wise move, especially considering the technical skills and experience they possess. Now that wireless service has been around for several years, are the technicians in your organization still working overtime, or did they ever work overtime?

You mention an interesting piece in your post, which speaks to human behavior in your organization. Am I correct in believing Verizon’s mangers/supervisors are in violation of addressing “individual behavior and group dynamics in organizations” (Nelson & Quick, 2009, p.4).

Nelson, D.L., & Quick, J (2009). Organizational behavior: science, the real world and you. (6th ed.). Canada: South-Western Cengage Learning.

Greetings Jason,

Please reply, when time permits.

I had not given much thought to the disadvantages of a communication provider going from a land-line telephone to a wireless telephone, only the advantages the customer gets.

After reading your post, I agree, the maintenance cost involved with continuous upkeep can become a financial burden to major communication providers, such as Verizon. One thing is for certain, if Verizon does not keep up with its competitors, it will find itself struggling to compete, and may be forced out of the industry.

Your post mentions copper technicians; retaining them is a wise move, especially considering the technical skills and experience they possess. Now that wireless service has been around for several...

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