Sun Life

Sun Life

Case Study: Sun Life Financial Question 1: Undertake a SWOT analysis of the organization in the case. Strength: The joint venture agreement with China Everbright group which is a Chinese company that has the ability to deal with the local and Chinese government. Great deal of experience in internationalization and entering into new market. With 26 years of experience in servicing large clients with highly complex and customized needs, Sun Life have the expertise and it know how to help customers achieve their goal. Weakness: In-experience in the Chinese market, the market is new and is dominated by the Chinese companies. Different and distinct markets thus need to take some time and effort to win the Chinese trust. Products and services may be unfamiliar to the Chinese citizens. Opportunities: Chinese government think life insurance and pension industries is crucial inorder to deliver economic growth and provide long term social stability for its citizen. Chinese government encourages citizens to take greater responsibilities for their own financial welfare and retirement. With population of over 1.3 millions people, there is a big pool of potential customers. Threats: China is seen to present significant opportunities for insurance organization thus foreign player, domestic player are all completing to gain market share and presence. The high level of bureaucracy in obtaining the appropriate licenses. Restriction to the types of products and services allowed to be offered. Corruption and piracy still existed. Chinese consumers long subjected to a generally poor level of service from local insurer, are increasing wary, demanding and selective Question 2: How did entering the China market contribute to the organization’s competitive advantage? With a population of 1.3 million people and steadily developing global economy, China...

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