Driving Value from Business Information Systems
To: Dr. Bruce Huang
From: Constance F. Lima-Gonzalez
Date: September 27, 2015
Subject: Driving Value from Business Information Systems
The following is a memo of my plan to incorporate this week’s information into the final project regarding Amazon.com.
Amazon, being the biggest online retailer in the world, some people think of Amazon more of a leading software developer or “information systems’ company with a little pick, pack and ship service” (Hof, 2003). Amazon has become the Net’s premier shopping destination in 2011, and data, information technology and information systems constitute its most valuable assets. (Manjoo, 2011).
Amazon relies heavily on their information systems, it is important that they are working properly and are reliable, and that can increase performance and productivity in a company. (Munro, M., & Khan, S. (2013). Any company should have a good management team for their IT department, and should invest heavily in hiring a Chief Information Officer (CIO) to help and put IT projects in place, (Munro, M., & Khan, S. (2013).
By hiring a Chief Information Officer (CIO), can aid in ensuring that the IT section is functional and effective in doing its job. A CIO can determine if the business’s IT infrastructure was adequate by looking at its resources and budget, and contrast the costs and employees by their expertise in the industry. (Munro, M., & Khan, S. (2013).
A CIO can also get assistance by hiring specialists in benchmarking and performance so they can compare Amazon with other companies in the online retailing industry. (Munro, M., & Khan, S. (2013).
Amazon uses information systems to improve profitability faster and its current financial situation, strategic position, market share, and intangible benefits give evidence of that the company’s IT and IS strategies worked as expected. (Gabe, 2010).