The Art of Delegation: Definition and Concept

The Art of Delegation: Definition and Concept

  • Submitted By: william1
  • Date Submitted: 02/12/2010 3:01 AM
  • Category: Business
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THE ART OF DELEGATION:

HOW DOES IT CONTRIBUTE TO ORGANIZATIONAL EXCELLENCE IN THE RETAIL INDUSTRY – AN EMPIRICAL ANALYSIS

Research Project
By

William M. Matata

Birkbeck College

University of London

Submitted to the faculty of Management and Organizational Psychology in partial fulfilment of the requirements for the degree of
BA MANAGEMENT

April 26, 2004

Management in practice

Table of Content

Chapter 1. Literature Review

1.1 Summary……………………………………………………………………….5
1.2 Literature Review……………………………………………………………....5
1.3 Purpose……………………………………………………………….………...8
1.4 Framework……………………………………………………………………...9
1.5 Method: Research Paradigm and Methodology……………………………….10
1.6 Expected Results………………………………………………………………10
1.7 Relevance for Management Studies…………………………………………...10

Chapter 2. The Art of Delegation: Definition and Concept

2.1 Why is delegation an Art? …………………………………………………....11
2.2 Key Elements of Delegation…………………………………………………..11
2.3 The Principles of Delegation………………………………………………….13
2.4 What to Delegate and what not to Delegate…………………………………..17
2.5 Steps to Effective Delegation…………………………………………………20

Chapter 3. Methodology

3.1 Introduction……………………………………………………………………27
3.2 Rationale for choosing the Retail Industry…………………………………….28
3.3 Flagship organisations in the Retail Industry………………………………….28
3.4 Data Collection and Analysis………………………………………………….29

Chapter 4. Delegating the Tasks- The Practical Perspective

4.1 Basic Skills…………………………………………………………………….31
4.2 Why delegate…………………………………………………………………..33
4.3 How to Delegate the tasks …………………………………………………….37
4.4 When to Delegate and Not to delegate the Tasks……………………………...42
4.5 The Benefits of Delegation…………………………………………………….43
4.6 Celebrating Success……………………………………………………………44

Chapter 5. Problems with Delegation

5.1 Employees Philosophy…………………………………………………………46
5.2 Staff...

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