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Date: 19 February 2010
Your ref: ABC/PQR/12/345
Our Ref: ACC9876
Inspector: Joe Bloggs
Claim Technician: Tom Smith
“Client interviewed”
Dear Sirs
Re: Your Client: Henry Jones
Accident Date: 12 May 2008
We are pleased to confirm that we have interviewed your Client and as such we are
pleased to supply our findings to you in the following manner.
CLIENT
Henry Jones is 32 years of age. He lives with his wife and four children and is
currently unemployed.
He gave his evidence quite well. He has a confident nature and a polite disposition.
He answered all questions asked of him and we were not given any particular reason
to doubt the evidence he offered throughout the interview process.
Telephone: 0845 160 1660 www.premex-insight.com
HIS EVIDENCE
We would refer you to the attached statement which you will wish to consider in its
entirety, but briefly the main points can be summarised as follows.
a. Accident Circumstances
• He was working for Simple Signs Limited as a factory operative and had been
since the 9/01/2007. The company manufactured road signs and he states
he did not receive any formal training before commencing his job.
• The incident happened on the 12/05/2008 at 10.30 am. His normal job would
be to place templates on metal road signs, but this was not required and so
was told to pull the feet off barriers. The barriers are used by construction
companies and they needed to be re-sprayed yellow. He was told by his
supervisor, John Smith, to pull the barriers off their supporting feet instead of
using a sledge hammer, as it was suggested that a sledge hammer would
break the feet. It was also suggested that a machine could be used but it was
cheaper to use manual labour.
• He was on his third barrier and was pulling it out of its feet when he tore the
shoulder muscles in his left shoulder.
• He spoke to John Smith...