Verbal and Non-Verbal Group Communication

Verbal and Non-Verbal Group Communication

  • Submitted By: cpotter302
  • Date Submitted: 01/15/2011 3:26 PM
  • Category: Business
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Group Communication

Nicole Berlowitz, Jeena Cao, Christine Potter, Idda Stanley


University of Phoenix

Robert Kolber

August 30, 2010


Communication within a group deals with the verbal and nonverbal as well as the clear and the implied messages expressed and exchanged relating to information, ideas, and feelings. This also involves two-way communication, which implies a situation in which, not only parties of a group talk to one another, but also listen to one another. This helps to clarify any doubt, confusion, or misconception that anyone in the group may have and also builds a foundation for a better team that understands and respects one another. This paper explains how important communication is to developing relationships in a group. The paper will discuss the five-stages of group development. These stages include: Forming, Storming, Norming, Performing, and Adjourning. It will also examine barriers that may exist in group communication and how these barriers can block the progression of an effective group. Last, this paper will describe and explain techniques that can be applied to the group to overcome those barriers and enhance group communication.

Five Stages of Group Development

There are two models for group development. One is the five stage model and the other, an alternative model for temporary groups with deadlines. The five stages of group development model lists the five distinct stages as: forming, storming, norming, performing, and adjourning (Robbins & Judge, 2007). Forming, the first stage, is when the group’s purpose and structure are uncertain. Members of the group should start to consider themselves a part of the group and are also determining acceptable behaviors. The second stage is the storming stage which is when members begin accepting that their individuality may be compromised when they have to rely on others. Normally, one of the members will assume a leadership role and the...

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