What is the work like?
Administrative assistants/administrators are responsible for providing administration support for an office or department. The work varies depending on the sector they work in, the size of the organisation they work for and their levels of responsibility.
Administrative assistants often work in general roles, carrying out a wide range of administrative tasks to support office environments in their particular function. Administrators may work in more specialised roles, taking on more responsibilities relating to finance, human resources (HR) and marketing.
The role of administrative assistant/administrator may be combined, depending on the size of the organisation and responsibilities. Combined responsibilities are found within areas such as education, health and charitable organisations.
An administrative assistant/administrator's tasks may involve:
dealing with internal and external correspondence
word processing documents, such as letters, presentations and reports
monitoring stationery supplies and reordering when necessary
using office equipment, such as printers, scanners and photocopiers
answering the telephone and directing calls
using a variety of software packages
setting up and maintaining filing systems
updating information on computer databases
arranging meetings and taking minutes
reception duties, such as greeting and looking after visitors.
Hours and environment
Administrative assistants/administrators normally work a standard working week, Monday to Friday.
There may be part-time and job share opportunities. Temping jobs are common and often lead to permanent employment. Depending on the nature of the work, it may be possible to work from home.
The role is office based, and administrators spend a considerable amount of time sitting at workstations, using a computer.
Salary and other benefits
These figures are only a guide, as actual rates of pay may vary, depending on the employer and where...