Petersen, James C. (2007) Why Don’t We Listen Better?
After reading the book “Why don’t we listen better?” I came to understand the many processes that listening entails. This book was divided into parts with a total of five parts and quite a few chapters within each part. I will not be able to describe everything for there is too much information to include for this review. Each part breaks down various theories, syndromes and techniques in communicating and not communicating correctly. I will describe pieces of each part in my review and how it has grasped my attention as well as how I have recognized how it has touched home with me in my communication skills in my everyday relationships that affect the many areas in my life today.
Part one describes how communication is important to each individual and especially highlights the flat-brain theory of emotions. This explains how our feelings and thinking are different from each other yet they both interact when we are communicating. By understanding this concept will help in avoiding clashes and disconnections when we are communicating. An example of this is when we get butterflies in our stomach when we are speaking with someone and feel uncomfortable, happy, excited, interested, attracted, irritable or angry just to name a few.
Part Two describes the talker-listener process and going beyond the flat brain tango. Flat brain tango is when everyone is talking and no one is listening. Going beyond this is understanding how one can un-flatten the brain to make information sharing clearer, builds empathy, trust, and cooperation, and puts the commune back in the word of communication (Petersen, 2007). This section describes how one must recognize when their brain goes flat and they are talking out of control among each other and nothing is getting accomplished. This has occurred with me in an argument...