A 4-MAT Review: Why Don’t We Listen Better Better?
A 4-MAT Review: Why Don’t We Listen Better?
Why Don’t We Listen Better
The topic of this format review is based on the book written by James C. Petersen D. Min. (2007), Why Don’t We Listen Better? Is classified as a self-help book that aids the reader with the ability to increase knowledge in communication while also developing interpersonal relationships skills. The readers of the text must understand that Petersen displays common issues that plague many people and he provides techniques and ways to overcome the obstacles in communication.
The book is broken up into five main sections that takes the reader on a communication journey. The first section of the book explores emotions, feelings and how they affect the communication between two people with drawings that display the “flat brain theory”. The “flat brain theory” focuses on emotions and feelings. Petersen reports that “feelings are our internal responses to the world around us, to what we’re thinking, and to our bodies” (Petersen, 2007, p. 11).
The second section Petersen takes the reader into the talker/listener method and explains the use of the card. The card allows the reader to explore what it is to really communicate with someone. It doesn’t have to be a close relationship, the card can be used for co-works, peers and friends. The card can be used to deescalate situations or problems if the technique is used appropriately. This helps the people communicating decide who has the problem they become the talker and the other is the listener. The cards display rules or a set structure to keep the roles defined between the talker and the listener. Vulnerability can be an integrate part of the communication process with the talker / listener card. This process must be handled without prejudice, accusations and presented with honesty before the technique can really be effective. The third...