A Model of the Communication Process
Communication is “the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs (Morris, 1976).” The communication process is the art of exchanging messages. This exchange goes between a sender and a receiver. This particular form of communication is very common in a work situation. An employee may ask a question to the employer. This would start the communication process. In this case the employee would be the sender and the employer would be the receiver. These roles would change once the message is received. The sender would then take on the role of the receiver and thus the circle would continue until the conversation is complete.
The internet is littered with models of the communication process. One particular website called the businessprocessidea.com has five different images of the communication process.
A problem the sender might encounter when trying to relay a message would be the senders surroundings. If the sender is in a poorly lit area such as a restaurant the receiver may find it difficult to see the other person and their nonverbal communication attached with their spoken words. Another example of a barrier would be noise. Noise is not only sound, but can be individuals moving in a way that draws your attention away from the message. Examples of this could be cars driving by, doors closing, and someone dancing in a way that draws your attention away from the person sending the message. The receiver could experience some of the same issues when trying to receive the message. Another type of problem the receiver may encounter is trying to formulate an answer before the other person has finished asking the question.
I learned nonverbal is a form of communication that is greatly underplayed. In most instances individuals don’t know they are using their nonverbal communication. I learned that in most circumstances an individual will pay more attention to the senders...