Assistant Manager

Assistant Manager

Unit 517 – This unit must be assessed in accordance with Skills for Care and Development’s QCF Assessment Principles. Learning objectives 2 and 3 must be assessed in the work setting.
Introduction: The purpose of this unit is to assess the learner’s knowledge, understanding and skills required to work as a manager or senior practitioner in a wide range of settings. It covers the promotion and implementation of person-centred practice.
1. Understand the theory and principles that underpin person-centred practice.

1.1 Explain person-centred practice

Person-centred planning is an umbrella term referring to a variety of specific approaches to helping people who use social care services to plan their own futures. It is a way in which support for people who use social care services can be organised as well as a way of enabling people to take a lead in planning all aspects of how the service they receive are delivered.
Person-centred planning is the result of nearly 30 years’ dialogue and investigation. Having been developed in the US and Canada it has grown in importance in the UK. Its origins can be traced to changes that took place in the early 1970s as part of a move to ‘normalisation’ or ordinary living when long-stay institutions for disabled people began to close down. However, the trend towards a person-centred approach can be found in the work of Carl Rogers (1958) and his approaches to client-centred psychotherapy (Brooker, 2004). This was initially developed to support people with learning difficulties, person-centred planning has since influenced work across the range of social care services.

For all service users, residents, clients and hospital patients and their families, the relationships forged with nurses and care staff is central to the quality of their healthcare experience. The quality of the relationships is singled out in the Quality Assurance Satisfaction surveys as being of particular importance.
To engage successfully with their...

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