{text:bookmark-start} IntraClean {draw:frame} A New Way of Thinking About Business IntraClean’s job analysis of recruitment, employee development, and solution’s based selling. Heather Westerfield University of Phoenix HRM 531 Kramer (Kem) Metz October 5, 2008 InterClean The Plan for a New Direction InterClean’s focus on Solution’s based selling. What’s the Objective The company is headed in a new direction and it is imperative that we take on a new mind set and approach this cautiously as well as effectively. Over the next three months or so we will be moving forward with the newly introduced concept of Solutions based selling. Based on the information that I have evaluated, we need to create a team that will consist of seven members. I have selected five current employees that will remain a part of the team. There will be two others that will be selected externally, so that we can incorporate a refreshing of our team to generate new ideas and forward thinking tour team. The selection of the two new members of the team will be influenced by the performance method of job analysis. Using this method will give us an opportunity to broaden interviewing practices, training’s for new and current employees, and an overall restructuring of the performance appraisal systems. Salesperson Positions in InterClean There will be four to five main specifications and job duties that will define new salesperson positions. We currently excel at demonstrating and selling the product, but our focus has to be directed towards improving solutions and services that will stream line cleaning. Environmental safety has to be incorporated as well to provide an overall customer service to our customers’. Some main duties and specifications that will be considered but not limited to: Well defined knowledge of industrial cleaning and sanitation, the individual must be able to speak the customers’ language. Strong customer service skills and well conversed in...