Conflict Resolution Strategies
Depending on who u ask conflict can be defined in many ways. Webster’s Dictionary defines conflict as an “open clash between two opposing groups (or individuals)”. Conflict can also be defined as a disagreement or an argument about something important. Majority of the times when people hear the word conflict they think of conflict as being negative but, conflict doesn’t always have to be negative. Conflict can be considered positive if the people involved are able to learn, grow, and change personally from the situation. Being able to go through a conflict with another person and the both of you come out with a different outlook on things and a better understanding of what caused the conflict and all the steps needed to move toward a solution not only makes that conflict a positive one but, it leaves you with a learning experience that you can use throughout life. Negative conflict occurs when a problem arises within a team or group and as a result of the problem the team or group looses motivation, and much needed attention that needs to be directed towards important issues activities and goals.
Although conflict can arise for many different reasons the most common cause for conflicts are: differences in personalities, attitudes, expectations and often lack of communication. When working with teams or groups it is safe to assume that not everyone will have the same views all the time. Team members will demonstrate differences in their personalities and may be unable to get along with other team members simply because of their genetic personality makeup. As a team member it is your job to go to the team leader and express your issues or concerns instead of holding them in and causing problems for everyone else later one that could have been resolved. Also not every team member will have the same expectations as to how the process or the outcome of things should be. Lack of communication among team members...