Customers and the Responsive Organization

Customers and the Responsive Organization

  • Submitted By: Fran-Feng
  • Date Submitted: 09/21/2014 5:10 PM
  • Category: Business
  • Words: 5090
  • Page: 21

ch9
1.

Today's environment requires mechanistic structures to ensure a firm's success.
True False

2.

In the organic organization, communication occurs through advice and information.
True False

3.

The more organic a firm is, the slower it will be to respond to changing competitive demands.
True False

4.

The strategies and structures used by the organization can be based on the firm's ability to learn.
True False

5.

Managers who want to strengthen their firms' competitiveness via core competencies need to focus
primarily on the organization's HR department.
True False

6.

A strategic alliance can be made with just about any other organization except one's competitors.
True False

7.

To be successful, the partners in a strategic alliance must pay attention to the human relationships.
True False

8.

Exploration and exploitation are the ideal areas on which a learning organization should focus.
True False

9.

A mechanistic organization is a type of an organization in which top management ensures that there is
consensus about the direction in which the business is heading.
True False

10. Large organizations are typically less organic than small ones.
True False
11. An organization's size has a large impact on its ability to respond to the environment.
True False
12. In small organizations, jobs are typically more specialized than in large ones.
True False
13. Large companies benefit from scale economies that can help lower operating costs, and they also enjoy
greater purchasing power.
True False
14. Diseconomies of scale are the limitations experienced by small, entrepreneurial organizations.
True False
15. Smaller companies can move fast, provide quality goods and services to targeted market niches, and
inspire greater involvement from their people.
True False
16. It is possible to be both big and small as a company to capitalize on the advantages of each.
True False
17. Downsizing is the...

Similar Essays