Background Information
Different roles in Security Incident Report System
• Standard user
o Create incident report (Menu item: New Incident)
o Search incident report (Menu item: List Incident)
• Case Assigner
o Assign/Re-assign incident report to team (Menu item: Pending Case)
o Manage all access rights (Menu item: Admin Tool)
o Standard user rights
• Team Handler
o Handle assigned incident report (Menu item: Pending Case)
o Manage team access rights (Menu item: Admin Tool)
o Standard user rights
Testing Procedure
Following accounts have been created for testing the different role view of the system:
• Standard user - please use your personal account
• Case Assigner - username: webstaff, password: nmuiop90
• Web team Handler - username: webstud, password: nmuiop90
1. To create an incident report -
o Login with your personal account, Create incident page will be shown upon successfully login.
o Fill in the required information and click [Submit]
o A confirmation will be shown to confirm the incident report creation
2. To assign the incident report -
o Login with Case Assigner account [webstaff], pending incident page will be shown with the pending incident report listed. Click on [Assign]
o Select the team to assign the case to, and click [Submit]
o A confirmation will be shown to confirm the incident report assignment
3. To follow-up to the incident report -
o Login with Web team Handler account [webstud], pending incident page will be shown with the pending incident report listed. Click on [Follow-up]
o Fill in the required information and click [Submit]