Provisions
Before a dispute can be brought to mediation all documentation such as team timeline, copied team discussions, Learning Team Charter, and written statements regarding the dispute from the parties involved in the dispute should be pulled and brought to mediation. In the case of online team environments all parties should have copies of all documentation related to the dispute before mediation is started.
Dispute Resolution Procedures
In the event of a dispute the following procedures will need to take place before pursuing other available ADR.
1. A team member who believes a dispute exist shall put dispute in writing to all parties involved which clearly states the substance of the dispute, any factual justifications and his or her suggestion of a resolution.
2. Other parties involved should respond to written dispute within 24 hours of receiving which should include his or her response to dispute.
3. Should there not be a resolution to the dispute after 48 hours from the respondent’s written letter then a mediator will be chosen by team members to mediate the dispute.
4. A conference call will be set up between the mediator and the parties involved within 6 days from the original dispute to negotiate in good faith a mutually agreeable solution to the dispute.
5. If the above is not enough time to reach a mutually agreeable solution then all parties may agree to extend the time period stated herein.
6. All parties agree that the mediation of the dispute is a negotiable compromise to resolve a dispute and should the parties not reach an agreement they may pursue other Alternative Dispute Resolutions method.
In conclusion, mediation is the team’s chosen ADR method to resolve disputes that may occur while working in a team environment. It is the most feasible because it does not cost a lot and does not take a lot of time to reach a solution.
Dispute Resolution Procedures
In the event of a dispute the following procedures will need...