I will analyze two simulations which are the Case of Fair Warning and the Case of Stringent Standards. At First, I need to identify the stakeholders who involved. In these two cases, the stakeholders include the various staffs of G-Biosport such as the Chief Executive Officer (CEO), operations director, quality control manager, director of public relations, shareholders of the company, and the consumers of the company. These are the groups of people who are directly influenced by any decisions or changes made in the company.
From the point of view of a quality control manager, I made a decisions to inform the various stakeholders about the increase in risks which they are exposed to. It is well achieved throughout the spread of information through a lot of sources as posting an information sheet at bulletins, company’s website, and speaking with media or press, one more thing if possible make a hotline set up to talk with customer better. Only with enough awareness on the problems and issues with the company’s products can customers make informed decisions and take the right actions on right time. In this case, there are two sides of options that the company can engage in to resolve the problem. The first method will be recall all the tainted product and refund customer’s money. It can be both utilitarian ethics and deontological ethics. From the utilitarian view, company will be to collect back all the bad goods and replace them with good one. To warning consumers will be a great part of the society to benefit as such it is a moral and right action. From the point of view of deontologist, it is truly unacceptable to lie or hide the truth. So, correct to inform the customers about the risks which they are exposed to. On the other hand, by being responsible to the consumers, then consumers will also be more confident and loyal to the company as they are sure about the morals and virtues which guide the operation of the company.
Even though...