SHERI DAVIS
4936 Hatton Ave Apt G
Montgomery, Alabama 36108
334-498-5473
Email: sheridavis703@yahoo.com
SUMMARY OF SKILLS AND QUALIFICATIONS
Good Customer Service and Public Relations skills
Excellent ability to communicate both orally and in writing and to understand and follow oral and written instructions
Ability to establish and maintain working relationships with employees, volunteers, and management
Excellent organizational , time management, and problem solving skills
Ability to work independently as well as with a team
WORK EXPERIENCE:
Omni Sources Hyundai Montgomery, AL
Production worker
November 2013-May 2014
Working in the manufacturing process of a product.
Performing the assemblage and also the loading & unloading of machines and soldering parts.
Service industry production workers are responsible for make sure that all the required services are properly provided to the user.
Technical production workers are involved in different parts of the machinery together or performing them.
Performing repetitive duties is mandatory for this kind of job
NCO Financial Services Montgomery, AL
Customer Service Representative
August 2011-October 2013
Communicated with debtors by telephone and attempted to bring resolutions to unpaid accounts
Made recommendations to implement improved collection processes
Successfully applied tracing techniques to locate debtor contact information
Provided feedback to management concerning possible problems or areas of improvement
Accurately updated computer files for each customer
Counseled delinquent account debtors as to the possibility of meeting debt obligations
Conversant and knowledgeable on Federal, State, and local laws and regulations as it pertains to the collection industry
Russell Cooperation Wetumpka, AL
Packer
July 2009-July 2011
Manually lifted, packaged, taped,...